Abuela's – Delete Account
Last updated: October 8, 2026
This page explains how to delete your Abuela's account and what happens to your data.
Delete your account in the app
- Open Abuela's and go to Home.
- Open Account.
- Tap Delete Account and confirm.
Deletion runs when you confirm. You are signed out, and that sign-in stops working.
If you cannot open the account
Email support@abuelas.app and ask us to delete it. Use the email address on the account when you can.
- Subject:
Delete my Abuela's account - Include: your name, and the phone number on the account if there is one
If you cannot email from the account address, include enough information for us to confirm it is yours. We delete it the same way as Delete Account in the app.
What we delete
- Your sign-in, including email, password, and active sessions
- Your profile: name, photo, phone, addresses, and push notification token
- Your kitchen profile, public kitchen page, and kitchen intro video
- Payment handles you saved, such as Venmo, Zelle, Cash App, and PayPal
- Notifications stored on your account
- Reviews you wrote
- Your chat account, the messages you sent, and files you uploaded in chat
Your dishes are removed from the public menu.
What we keep
- Orders. Your name, email, phone, address, and payment handles are removed. The item, price, and status stay so the other person still has the order.
- Safety and complaint reports.
- Reviews other people wrote. The kitchen name on those reviews is shown as “Deleted kitchen.”
- The dish record for a past order, unpublished, so that order still refers to the dish.
Messages already delivered to the other person can still show the name that was on them when they were sent.
Contact
Questions? Email support@abuelas.app.
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